We recognize there is more to social media than amassing followers and friends. The effectiveness of social marketing lies in the experience you create for your customers, regardless of the platform. Loyalty is not established overnight, but through continuous engagement and attentive relationship management, we are confident it is something we can help you build.
Looking to expand your reach? Let’s talk.
We champion an integrated and creative approach along with bounds of creativity, and will help you build, manage and expand your online and social presence.
Our Practice Areas:
Social Intelligence - What are people saying about your brand? Your industry? Your employees? We monitor social mentions to provide you with the big picture as well as conversational details.
Online Brand Reputation Management – Using our social intelligence data, we track and manage the conversation around your brand. Based on your goals, we help create a consistent voice across all of your online platforms – so no matter where your customers find you, they have access to correct information and your trusted reputation stands true.
Social Campaign Strategies - Our team creates and implements social tactics to work toward both your social and business goals, whether they are ongoing efforts or a campaign to accomplish a short-term objective.
Social Customer Relationship Management – Customer service is moving online. Your customers want instant answers, and we monitor their questions to ensure they see your brand as responsive and caring.
Online Stakeholder Engagement – We identify influencers – active social users, bloggers, etc. – and start and maintain a conversation with them about your brand.
What Can We Do For You? We are happy to assist with any stage of your social media marketing needs – from strategic planning to tactical implementation, or even just training your team. Some of our most popular services include:
- Social Presence Assessment and Strategy Development
- Social Content Creation and Curation
- Multi-platform Campaigns Development and Implementation
- Online Guest Relations
- Community and Brand Management
- Ongoing Social Intelligence Reporting
- Blogger Outreach Strategy and Blog Content Development
- Analytics and Reporting
- Email Marketing
- Public Relations Support
- Website Content Development
- Infographic and Social Graphic Creation